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About UltraCom Wireless

It All Begins With YOU!

We’re an Authorized Agent of U.S. Cellular, the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience.  With a strong line-up of cutting edge devices that are all backed by a high-quality network in big and small cities and rural communities.

At UltraCom Wireless, we believe in delivering the best customer service to every customer, every time.  We believe in treating our customers as friends, not as numbers.

We have many convenient locations! Find us in:

Stevens Point, Appleton, Waupaca, Marshfield, Berlin, Clintonville and New London, WI.

We are a company that puts people first in everything we do by connecting them to who and what is most important in their lives.

committed to fairness in wireless

It isn't a new idea. But it is new to wireless.

At U.S. Cellular we believe in a new approach, one that puts you first.
That's why we offer:

          

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Our Promise to You

To us, fairness is about actions as much as attitude. That's why we put our customers' needs at the center of our practices. This means investing in technology to enhance our network and offer a faster and better data experience where and when you need it. 

When you choose us, you choose fair. And that's our promise to you.

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How Fairness Works for You

No Hidden Fees—bill transparency

Payback
—use all the data you need & get paid back for the data you don't use

Customer Service—proactive plan analysis and putting our customers at the center of our business decisions

J.D. Powers Award Winner—award-winning network

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The Work Beyond Our Network

We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.

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Customer Focus

The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.

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Ethics

Integrity. Trust. Respect. Across our business, we build lasting relationships with customers and one another. Doing the right thing for our customers just feels right.

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Pride

We build connections with our communities by supporting causes that strengthen the neighborhoods where we live, work and play. From volunteering to annual campaigns like “Future of Good” and “Most Valuable Coach,” we harness the power of our local connections to build better communities.

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Diversity

We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs.

Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.

By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.

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Community Support

We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.