Quality Cellular Corporation
Quality Cellular
Your locally owned and operated UScellular® Authorized Agent in South Central Wisconsin.
We are honored to be recognized in the Elite Performers class of 2021. This distinction is awarded to those who perform at the highest UScellular standards.
Quality Cellular
Your locally owned and operated UScellular® Authorized Agent in South Central Wisconsin.
We are honored to be recognized in the Elite Performers class of 2021. This distinction is awarded to those who perform at the highest UScellular standards.
About Us
Imagine the evolution of the phone industry over the past 20 years.
Bag phones. Palm Pilots. The BlackBerry. A time before iPhones.
Through the surges in technology, Quality Cellular has evolved & adapted, whilst maintaining a high level of customer care and product knowledge. Our high quality service will continue to prevail throughout the next 20 years and beyond, supporting whatever devices, features, and functions become available next.
Call us today to set up an appointment or stop in to any of our convenient locations through the Madison and Janesville area.
We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.
Customer Experience
The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.
Ethics
Integrity. Trust. Respect. Across our business, we build lasting relationships with customers, between Quality Cellular stores, other agent stores, and corporate locations. Doing the right thing for our customers just feels right. TaMicka proudly displays her handwritten card and gift received for treating her customer with the highest level of service.
We are local. We support local. Currently, Quality Cellular is a member of twelve surrounding Chamber of Commerce. We sponsor area schools including Memorial, Whitewater, Sauk Praire, and many others. We are always eager to sponsor other local organizations. Our connections throughout the community allows us to capitalize on national UScellular campaigns like The Future of Good and Most Valuable Coach.
Diversity
We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs. Many locations are staffed by bilingual associates. Sales representatives have also been known to break language barriers by typing conversations through Google Translate. Anything to satisfy a customer's needs.
Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.
Scott Lee
Retail Wireless Consultant Feb 2011- Feb 2015
Sales Manager Feb 2015- June 2018
Director of Sales June 2018- Present
Jordan Williams
Retail Wireless Consultant Feb 2011- June 2014
Trainer June-2014- June 2018
Sales Manager June 2018- Oct 2018
Director of Operations and Training Oct 2018- Present
Troy Kasemodel
Retail Wireless Consultant Sept 2017-July 2018
Trainer July 2018-Present
Raven Berg
Retail Wireless Consultant March 2014- Oct 2015
Operations Manager Oct 2015- April 2019
Sales Manager April 2019- Present
Will Kutina
Retial Wireless Consultant Sept 2016- July 2019
Sales Manager July 2019- Present
Shawn Bolhar
Retial Wireless Consultant Nov 2015- Oct 2018
Sales Manager Oct 2018- Present
Rachel Weisensel
Retail Wireless Consultant June 2018-Feb 2021
Sales Manager March 2021-Present
Troy Marinkovic
By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.
Community Support
We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.
Pride
We wouldn't be an agent of UScellular service if we didn't believe it provides superior coverage in South Central Wisconsin. Many assocaites have always had UScellular has their personal carrier. The company-wide brand buy-in helps us to assist customers. We are called a "service provider" and are not employed as a "service seller".