Quality Cellular Corporate Office

About Us

Quality Cellular is a locally owned & operated U.S. Cellular Agent proudly serving South Central Wisconsin for over 20 years.

Imagine the evolution of the phone industry over the past 20 years.

Bag phones. Palm Pilots. The BlackBerry. A time before iPhones.

Through the surges in technology, Quality Cellular has evolved & adapted, whilst maintaining a high level of customer care and product knowledge. Our high quality service will continue to prevail throughout the next 20 years and beyond, suporting whatever devices, features, and functions become available next.

Call us today to set up an appointment or stop in to any of our convenient locations through the Madison and Janesville area.

We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.

Wendy Review

Customer Experience

The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.

US Cellular representative shaking hands with farmer outside in field

Ethics

Integrity. Trust. Respect. Across our business, we build lasting relationships with customers, between Quality Cellular stores, other agent stores, and corporate locations. Doing the right thing for our customers just feels right.

MCV 2018 Check Presentation

Supporting Local

We are local. We support local. Currently, Quality Cellular is a member of twelve surrounding Chamber of Commerce. We sponsor area schools including Memorial, Whitewater, Sauk Praire, and many others. We are always eager to sponsor other local organizations. Our connections throughout the community allows us to capitalize on national U.S. Cellular campaigns like The Future of Good and Most Valuable Coach. 

group of people celebrating under strings of lights

Diversity

We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs. Many locations are staffed by bilingual associates. Sales representatives have also been known to break language barriers by typing conversations through Google Translate. Anything to satisfy a customer's needs. 

Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.

By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.

two young girls pouring lemonade

Community Support

We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.

Brand

Pride

We wouldn't be an agent of U.S. Cellular service if we didn't believe it provides superior coverage in South Central Wisconsin. Many assocaites have always had U.S. Cellular has their personal carrier. The company-wide brand buy-in helps us to assist customers. We are called a "service provider" and are not employed as a "service seller".