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PCT Communications

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PCT COMMUNICATIONS

An authorized UScellular Agent with locations in Calais and Machias. We are honored to be recognized in the Elite Performers class of 2021 and 2023. This distinction is awarded to those who perform at the highest UScellular standards.

PCT COMMUNICATIONS

An authorized UScellular Agent with locations in Calais and Machias. We are honored to be recognized in the Elite Performers class of 2021 and 2023. This distinction is awarded to those who perform at the highest UScellular standards.

About Us

We're a UScellular Authorized Agent, the 4th largest wireless carrier in the United States.

PCT Communications provides an extensive range of services catering to our UScellular customers, spanning in-store bill payments, complimentary account reviews, data transfers and backups, basic troubleshooting, and phone setup. Additionally, our stores feature a diverse collection of high-quality accessories from well-known brands for all your wireless devices. We maintain a close connection with the community, involving participation in local events, and building a strong, trusted reputation. We build a positive workplace culture by encouraging our employees, which improves our customer service in the long run. We embrace innovation by staying updated on industry advancements, optimizing internal operations for efficiency, and adapting to changing market demands. We have also formed a strategic partnership with UScellular, which is crucial for growth and staying competitive while also providing visionary leadership that helps guide the company toward sustainable success.

Elite Performer 2023
  • Values
  • Our Team
  • Community

We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.

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Customer Focus

The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.

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Ethics

Integrity. Trust. Respect. Across our business, we build lasting relationships with customers and one another. Doing the right thing for our customers just feels right.

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Pride

We build connections with our communities by supporting causes that strengthen the neighborhoods where we live, work and play. From volunteering to annual campaigns like “Future of Good” and “Most Valuable Coach,” we harness the power of our local connections to build better communities.

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Diversity

We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs.

Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.

By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.

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Community Support

We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.

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