Several members of our staff have years of combined experience. They are able to take the customer from initial point of sale, through the activation process, transfer existing data in most cases and educate the customer on use of their new device.
We are a company that puts people first in everything we do by connecting them to who and what is most important in their lives.
At U.S. Cellular we believe in a new approach, one that puts you first.
That's why we offer:
To us, fairness is about actions as much as attitude. That's why we put our customers' needs at the center of our practices. This means investing in technology to enhance our network and offer a faster and better data experience where and when you need it.
When you choose us, you choose fair. And that's our promise to you.
No Hidden Fees—bill transparency
Payback—use all the data you need & get paid back for the data you don't use
Customer Service—proactive plan analysis and putting our customers at the center of our business decisions
J.D. Powers Award Winner—award-winning network
We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.
Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.
By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.