cell sat staff

About Us

U.S. Cellular® is the fifth-largest full-service wireless carrier in the United States.

We offer many services here at Cellular and Satellite. Come see us for the purchase and setup of your new device. Not sure how to use all the options on your new phone stop in and see a associate for assistance. We offer bill pay options here as well.

We are a company that puts people first in everything we do by connecting them to who and what is most important in their lives.

committed to fairness in wireless

It isn't a new idea. But it is new to wireless.

At U.S. Cellular we believe in a new approach, one that puts you first.
That's why we offer:

          

group of women on roof taking picture

Our Promise to You

To us, fairness is about actions as much as attitude. That's why we put our customers' needs at the center of our practices. This means investing in technology to enhance our network and offer a faster and better data experience where and when you need it. 

When you choose us, you choose fair. And that's our promise to you.

Fairness logo with U.S. Cellular star

How Fairness Works for You

No Hidden Fees—bill transparency

Payback
—use all the data you need & get paid back for the data you don't use

Customer Service—proactive plan analysis and putting our customers at the center of our business decisions

J.D. Powers Award Winner—award-winning network

family cookout opening gift

The Work Beyond Our Network

We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.

woman listening to music on headphones while commuting

Customer Focus

The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.

US Cellular representative shaking hands with farmer outside in field

Ethics

Integrity. Trust. Respect. Across our business, we build lasting relationships with customers and one another. Doing the right thing for our customers just feels right.

girls sport teammates laying in grass in a circle looking up

Pride

We build connections with our communities by supporting causes that strengthen the neighborhoods where we live, work and play. From volunteering to annual campaigns like “Future of Good” and “Most Valuable Coach,” we harness the power of our local connections to build better communities.

group of people celebrating under strings of lights

Diversity

We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs.

Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.

By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.

two young girls pouring lemonade

Community Support

We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.

Coach Matt Chance, Courtney and Matthew Niemeyer

Most Valuable Coach 2018

U.S. Cellular announced the three winning coaches of the Most Valuable Coach program, which honors current coaches of K-12 school-affiliated sports teams who connect to the good in all of us, by inspiring their players through true leadership and community involvement. U.S. Cellular is committed to investing in the communities it serves and is rewarding those coaches who do the same.

Coach Matt Chance of Bowling Green High School has been awarded $20,000 to help his school. For two decades, Coach Chance has brought out the best from his kids. He’s won state championships and his athletes often finish at the podium level. The community holds Coach Chance in the highest regard. He has helped cultivate generations of hard-working, successful young adults, both on and off the field.

U.S. Cellular’s Most Valuable Coach program began on Aug. 21, 2018, and gave people the opportunity to nominate, vote and honor current coaches of K-12 school-affiliated sports teams. A panel of judges including Green Bay Packers wide receiver, Randall Cobb, and WNBA All-Star, Maya Moore, helped determine the winning coaches. Along with online voting, the judging panel evaluated the Final 15 coaches based on the positive impact they have on their teams, school and city, as well as their leadership qualities.

For more information, please visit TheMostValuableCoach.com.

 

Photo: Courtney and Matthew Niemeyer owners of the local U.S. Cellular in Bowling Green, present a check for $20,000 to Most Valuable Coach Matt Chance.