We are honored to be recognized in the Elite Performers class of 2019. This distiniction is awareded to those who perform at the highest U.S. Cellular standards.
We offer free account analysis for every customer. If there's a way we can provide a better value for you, we're going to find it.
Assist you in finding the right accessories for your device.
When the sale is over the service doesn't stop. We're here to provide support and training before and after you make a purchase.
Come into our store and pay a bill.
We can transfer your content from one phone to another.
Phone having a problem? We can troubleshoot and and find a solution.
We are a company that puts people first in everything we do by connecting them to who and what is most important in their lives.
At U.S. Cellular we believe in a new approach, one that puts you first.
That's why we offer:
To us, fairness is about actions as much as attitude. That's why we put our customers' needs at the center of our practices. This means investing in technology to enhance our network and offer a faster and better data experience where and when you need it.
When you choose us, you choose fair. And that's our promise to you.
No Hidden Fees—bill transparency
Payback—use all the data you need & get paid back for the data you don't use
Customer Service—proactive plan analysis and putting our customers at the center of our business decisions
J.D. Powers Award Winner—award-winning network
We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.
The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.
Integrity. Trust. Respect. Across our business, we build lasting relationships with customers and one another. Doing the right thing for our customers just feels right.
We build connections with our communities by supporting causes that strengthen the neighborhoods where we live, work and play. From volunteering to annual campaigns like “Future of Good” and “Most Valuable Coach,” we harness the power of our local connections to build better communities.
We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs.
Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.
By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.
We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.