Beyond Business - Building Relationships
As a locally-owned business that supports our community, we strive to make our customers happy. Serving you for over 34 years, we are prepared to tackle any challenge that comes our way. Our goal is for our customers to come into our stores feeling welcomed and walk out satisfied with our products and services.
We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.
The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.
Ethics
Integrity. Trust. Respect. Across our business, we build lasting relationships with customers and one another. Doing the right thing for our customers just feels right.
We build connections with our communities by supporting causes that strengthen the neighborhoods where we live, work and play. From volunteering to annual campaigns like “Future of Good” and “Most Valuable Coach,” we harness the power of our local connections to build better communities.
Diversity
We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs.
Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.
Kevin Erpelding
Tony
Step in and meet Tony
Sharon
Visit us and meet Sharon
By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.
Serving Our Community
Our owner, Kevin Erpelding, has been a chamber member for 34 years and here at Archer TV & Appliance, it is our priority to support the schools and many community organizations all over Washington.