Distinguished by an unwavering commitment to unparalleled customer service, our Webster City location stands out as a beacon of excellence in the industry. At the core of our philosophy is the unwavering principle that the customer always takes precedence. From the initial activation of mobile devices to seamless data transfers, we leave no stone unturned in ensuring our patrons are equipped with the knowledge and confidence to navigate their phones effortlessly. Our dedicated team goes above and beyond, addressing inquiries, providing adept assistance with third-party applications and conducting thorough follow-ups to ascertain the continued satisfaction of our valued customers. Going the extra mile, we extend our support by offering coloring pages for children, aiding in Bluetooth setup and even accompanying customers to their vehicles. These comprehensive services underscore our commitment to fostering lasting relationships built on trust, reliability and an unparalleled customer experience.

Locally Relevant: We recently helped a local food truck get set up with a cell phone, iPad for sales and a hotspot for mobile Wi-Fi for their business. We also helped a farmer replace their old phone system in their barns with a new one. A customer came in not knowing their iCloud info and needed their stuff moved over to their new phone. She didn't want to lose old pictures that were very important to her. It took some time, but an employee put in extra work to go through the steps to help with getting the information reset. It was the kind of situation that didn't work with the typical forgotten password process. However, we were able to get everything fixed, and the customer got their pictures and everything else they needed. Getting the information and seeing the customer's big smile, knowing that they would still have their important pictures, meant a lot to us.