U.S. Cellular 5G - Building Your Next Generation Network. U.S. Cellular is focused on bringing you the best network experience with the latest 5G coverage, devices and data services to help you keep up.

About Us

We're an Authorized Agent of U.S. Cellular®, the 4th largest wireless carrier in the United States.

Appliance Plus has friendly, knowledgeable associates ready to help you with all your wireless needs.  Whether it is troubleshooting an issue, setting up email, making a payment, or switching carriers, we are here to help you.

Hours of Operation:

Monday-Friday: 9am-6pm

Saturday: 10am-5pm

Sunday: 12pm (noon)-5pm

Feel free to contact any of our 6 locations with any questions or concerns you may have. Please call:

Oelwein: 319-283-3372

Independence: 319-334-7066

West Union: 563-422-8988

New Hampton: 641-229-5655

Charles City:  641-330-6865

Webster City: 515-832-2703

Also check out our Facebook page to keep up with all our latest promotions and what's happening in our locations.

 

 

At U.S. Cellular we are bringing a new idea to wireless – but one that has been at our core since our beginning in 1983: Fairness.

U.S. Cellular - Bringing Fairness to Wireless

Fairness

It isn’t a new idea. But it is new to wireless.

At U.S. Cellular we believe in a new approach, one that puts you first.

 

That’s why we offer:

-No Activation Fees

-An Award Winning Network

-Unlimited Data with Payback

See store or associate for details.

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Our Promise to You

To us, fairness is about actions as much as attitude. That's why we put our customers' needs at the center of our practices. This means investing in technology to enhance our network and offer a faster and better data experience where and when you need it. 

When you choose us, you choose fair. And that's our promise to you.

Fairness logo with U.S. Cellular star

How Fairness Works for You

Bill Transparency—no hidden fees or surprises

Unlimited Payback—use all the data you need & get paid back for the data you don't use

Customer Service—bill checks and fast resolution when you call with questions


Latest Tech—stay connected with up-to-date devices and plans that work for your busy lifestyle

J.D. Powers Award Winner—award-winning network

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The Work Beyond Our Network

 

We're guided by our core values: customer focus, ethics, community pride and diversity. We don't just talk about values, we live by them daily and put them to work for you.

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Customer Focus

The strength of our network and our commitment to providing exceptional customer service distinguishes us from other wireless providers. Our number one priority is to exceed your expectations.

US Cellular representative shaking hands with farmer outside in field

Ethics

Integrity. Trust. Respect. Across our business, we build lasting relationships with customers and one another. Doing the right thing for our customers just feels right.

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Pride

We build connections with our communities by supporting causes that strengthen the neighborhoods where we live, work and play. From volunteering to annual campaigns like “Future of Good” and “Most Valuable Coach,” we harness the power of our local connections to build better communities.

two girls looking at phone and laughing while holding ice cream cones

Diversity

We are an organization that puts people first. Our employees are multi-talented, creative and authentic. They collectively drive our business forward to meet your needs.

Our business model starts with leadership excellence, which creates passionate associates, who in turn deliver the world's best customer service.

Head Shot for Gary

Gary Fox

Business Owner
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Head shot of Cathy

Cathy Harris

Area Sales Manager
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Head shot of Amber

Amber Kane

Administrative Assistant
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Head shot of Tracy

Tracy Nelson

Accounting/Payroll
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Head Shot of Brooke

Brooke Doeppke

West Union Sales Leader
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Head Shot of Megan

Megan Bails

Independence Sales Leader
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Head shot of Conrad

Conrad Schmitt

Oelwein Sales Leader
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Rachel Fox

Charles City Sales Leader
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Josh Burns Headshot

Josh Burns

New Hampton Sales Leader
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By supporting causes that are important to our neighbors, we go beyond our business to build a connection with the communities where we live and work.

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Community Support

We are pleased to invest our time, talent and financial contributions into supporting the communities we serve.